The
Guarantee
CanaDream
guarantees that our fleet is of the highest standard
in Canada with features that are exclusive to CanaDream.
Reservations
A $200 deposit
is required upon booking.
Payments
Full payment
is required 30 days prior to departure. Payment can
be made by Master Card, Visa, American Express, JCB
or Diner's Club credit cards. All renters must possess
a valid credit card.
Cancellation
Policy
- Booked and cancelled within 5 days No charge
- Over 30 days prior to departure $ 50
- 30 - 15 days prior to departure $200
- 14 - 08 days prior to departure $500
- 7 - departure day/no shows 100% of the rental charges
Minimum
Rental
7 nights between
June 1 to September 30, 3 nights for the remainder of
the year.
Security
Deposit
- Rentals require a security deposit of $500 ($1,000
for drivers 21 to 24 years)
- An open credit card authorization is taken at departure
for all rentals
- Security deposits must be made by credit card and
are processed
- Deposits are refunded when the vehicle is returned
complete with all equipment in a clean and undamaged
condition
Group
Bookings
CanaDream
welcomes group bookings for all our unit types with
the following changes to our regular terms and conditions
for groups of 5 or more vehicles. A deposit of $500
per unit is required upon confirmation of the booking.
Full payment
is required 90 days prior to departure.
Group
Cancellation Policy
- Over 180 days prior to departure $500 per vehicle
booked
- 90 - 60 days prior to departure 50% of the charges
- Under 60 days Full payment
Transfers/Hours
of Operation
- May 1 - September 30, 8 AM - 6 PM, Monday through
Saturday*
- October 1 - April 30, 8 AM - 5 PM, Monday through
Saturday*
- Check-in or pick-up is from 1 PM - 4 PM
- Check-out or drop-off is from 8 AM - 11 AM
- Late charges for drop-offs after 11 AM will be $35.00
per hour
* Sunday pick-up/drop-offs
are available at a cost of $125, per pick-up or drop-off.
Sorry, there
are no refunds for early returns.
Repairs/Maintenance
Responsibility
Our fleet
of vehicles is in top mechanical condition. In the unlikely
event that a mechanical failure occurs, guests are authorized
to proceed with the necessary repairs up to $100. For
expenses over $100, guests must telephone the rental
station for authorization before proceeding with repairs.
Replacement parts must be returned to the rental station
for reimbursement. Guests assume full responsibility
for damage to tires. Oil, tire pressure and coolant
must be checked at each refueling. Costs for oil will
be refunded upon presentation of receipts. The company's
responsibility is limited to the refund of the daily
gross rate, or portion thereof, if the breakdown repair
is longer than 48 hours.
Pets: Sorry,
pets are not allowed.
Driving
License/Driver's Age
- All drivers must possess a driver's license valid
for the entire rental period
- An international driver's license is recommended
for foreign tourists
- Minimum age is 21. Only drivers listed on contract
are allowed to drive
- Additional Driver Fee: $5.00 per night for each
additional driver
- Driving in U.S.: $10 per night for those vehicle
entering the US.
Travel
Restricted Areas
Vehicles are
not permitted to enter Mexico at any time. Travel to
Death Valley is limited to the low season (01 October
through 30 April) due to extremely high temperatures
which can cause system failures. Also, a $10/night fee
applies to any travel within the United States (including
Alaska). Guests assume all responsibility for any expense
or loss of time while traveling in restricted areas.
Northern
Surcharge
There is a
surcharge of $500 for rentals starting from Victoria,
Vancouver, Kelowna, Edmonton, Calgary, Toronto, Montreal
or Halifax with permission to travel on/in:
- Alaska Highway north of Fort St. John, British Columbia
- Cassiar Highway (#37) north of Meziadin Junction,
British Columbia
- Highway 35 north of Peace River, Alberta
- Northwest Territories, Yukon, Nunavut, Newfoundland
- Quebec & Labrador north and east of Sept-Iles
Permission
is automatically granted to travel in above areas with
pick ups in Whitehorse or St. John's. Vehicles for northern
travel must be expressly requested and confirmed at
the time of reservation. Customers who travel to restricted
areas without permission will be subject to a $900 penalty
and will void all insurance coverage.
Preparation
Charges
There is a
preparation charge of $55 per booking. This includes
transfers to and from the airport and airport area hotels,
vehicle preparation (including first supply of propane
and toilet chemicals).
Convenience
Kit Fees
Convenience
kits are charged at $59 per person per booking. Our
convenience kit includes dishes, cookware, pillows,
linen, towels, sleeping bags and cleaning equipment.
One-way
Rental Fees
Based on availability,
we offer one-way rentals to and from all of our vacation
centre locations. One-way rentals must be reserved and
confirmed in advance and the following drop off fees
apply:
- Vancouver to Calgary - $300
- One-ways between all other affiliated locations
- $550
- Special or unique one-ways across North America
are available on request
Commercial
Renters
CanaDream
vehicles may be rented for commercial purposes if special
prior approval is obtained.
Responsibility
If, for any
reason beyond the company's control, the reserved vehicle
is not available, CanaDream reserves the right to substitute
a vehicle of equivalent value or offer a higher rated
vehicle at no additional cost. Should a lower rated
vehicle be substituted, the company's only responsibility
is to refund the difference between the two vehicles.
Although this is infrequent, accidents or mechanical
repairs may force substitutions.
Fuel
CanaDream
makes no representation as to fuel consumption. Vehicles
are supplied with a minimum ¼ tank. If
the guest returns with less fuel than on departure,
he/she will be charged for that amount of fuel. There
is no refund if client returns with more fuel than on
departure.
Sales
Taxes apply to all charges as follows:
- All Stations GST (Goods & Services Tax) except
Halifax and St. John's - 7%
- Victoria, Vancouver, Kelowna Provincial Tax - 7.5%
- Toronto Provincial Tax - 8%
- Montreal Provincial Tax - 7.5%
- Halifax and St. John's (HST) Harmonized Sales Tax
- 15%
There is no
provincial tax in Calgary, Edmonton, or Whitehorse.
Tax is calculated
on the gross amount of the rental.
Kilometer
Plans
- To increase from 100 to 160km/night - $15.00
- To increase from 100 to 250km/night - $35.00
- Individual or additional kilometers - $0.29
*Terms and
Conditions May Change Without Notice

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